Privacy Policy
Crystal Memories Studio
Last updated: May 13th, 2026
Crystal Memories Studio respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information is collected, used, and protected when you visit our website or place an order.
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1. Information We Collect
We may collect:
• Name
• Email address
• Shipping and billing address
• Phone number
• Uploaded photos and personalization details
• Order history
• Payment information processed securely through Shopify and payment providers
Payment information is never stored directly by Crystal Memories Studio.
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2. How We Use Your Information
Your information is used to:
• Process and fulfill orders
• Communicate regarding your order
• Provide customer support
• Improve website and customer experience
• Send shipping and tracking updates
• Prevent fraud or misuse
Uploaded photos are used solely for the creation of your personalized crystal product.
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3. Photo & Personalization Content
Customers retain ownership of submitted photographs and personalization content.
By submitting images, customers confirm they have permission to use and reproduce the content provided.
Crystal Memories Studio may use completed product photographs for portfolio, marketing, or social media purposes unless the customer specifically requests privacy.
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4. Sharing Information
We do not sell personal information.
Information may be shared only with trusted services required to operate the business, including:
• Shopify
• Payment processors
• Shipping carriers
• Email communication providers
These services only receive the information necessary to perform their functions.
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5. Data Security
Reasonable security measures are used to protect customer information and uploaded content.
However, no online system can guarantee absolute security.
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6. Cookies & Website Analytics
Our website may use cookies or analytics tools to improve website performance and customer experience.
Customers may disable cookies through their browser settings.
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7. Customer Rights
Customers may request:
• Access to their personal information
• Corrections to inaccurate information
• Deletion of personal information where applicable
Requests may be submitted using the contact information below.
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8. Third-Party Services
This website may contain links or integrations with third-party services. Crystal Memories Studio is not responsible for the privacy practices of external websites or providers.
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9. Changes To This Policy
This Privacy Policy may be updated periodically without prior notice.
Updated versions will be posted on this page.
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10. Contact Information
For questions regarding this Privacy Policy:
Crystal Memories Studio
Alberta, Canada
Email us: info@crystalmemoriesstudio.ca